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About me

I spent 15 years in the creative industry. I've lived through the adrenaline of the multi-million-pound pitch, the operational friction of a scaling shop and the unique weight of leading through a global pandemic. 

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During those 15 years - spanning Client Services, Creative Operations, Senior Leadership and New Business - I noticed a recurring pattern. As agencies grew, the leaders at the top were often left without a roadmap for their own evolution. The 'hustle' that got them to the top was the very thing holding them back from being the leaders their teams truly needed. 

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An image of Hatty Hilton looking off camera

After four years of building a thriving coaching practice and working with some of the top independent agencies in the UK and US, I've realised that agency leadership is a unique discipline. It requires a blend of commercial grit and creative empathy that a textbook simply cannot teach. 

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I decided to become the specialist support I wish I'd had: a coach with 'dual expertise' who both speaks the language of the industry and understands the science of the human mind.​​

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1) 'The Industry Veteran'

With 15 years 'in the trenches', I know how fragile a creative idea is, I remember first-hand how devastating a pitch loss can feel and I understand the idiosyncrasies of agency culture. You won't have to spend our first three sessions explaining your agency to me; I'm already there.

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2) 'The Mindset Specialist'

I combine my lived experience of the industry with deep qualifications in neuroscience, mindset and mental health. This allows us to move past surface-level 'productivity hacks' and do the deep work: mastering self-awareness, navigating imposter syndrome and building true leadership resilience.​

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My practice is built exclusively for the Founders and C-Suite of independent agencies. Because I work only with this specific niche, I am able to cultivate deep insights and a bespoke support toolkit that generalist coaches simply cannot offer. 

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Whether you are a newly appointed CEO or a Founder evolving your agency's structure for the next ten years, my goal is the same: to help you lead with intention, clarity and a proven strategic roadmap. 

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Qualifications​​​

Accredited Diploma in Transformative Coaching – Animas

Associate Certified Coach (ACC) – ICF

Trauma-Informed Coaching Accreditation – The Chrysalis Effect

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Learning and development​​

Coaching Leaders in Times of Crisis – Animas 

Mental Health in Coaching – Animas

Mind Management Skills for Life – Chimp Management

Positive Intelligence – Shirzad Chamine

Suicide Awareness Training – Zero Suicide Alliance

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